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Testimonials

Thank you for trusting Shabahang Rug Gallery in Waukesha to be your source for quality hand-knottedrugs and professional cleaning & repair-services.  We value our customers for giving us a wonderful opportunity to service you. It is our desire to keep you satisfied with our services and rugs. You are our inspiration for doing our very best. Thank you and remember; we value you!

 

-Bruce Shabahang

 

- "Bruce is extremely knowledgable when it comes to quality hand-knotted rugs & the customer service provided at Shabahang & Sons is phenomenal! I'd strongly recommend visiting the gallery if you're in the market for a rug" ~ John H.

- "Bruce was exceptionally courteous. Highly recommend Shabahang in Waukesha if you need a high quality rug, or service for the ones you already own.  Great resource" ~ Miguel R.

- "Excellent Service, amazing to work with and very personable" ~ Thomas G.

- "We worked with Bruce Shabahang. We had bought a rug there 10 years ago and it is still as beautiful as when we purchased it. On our second visit we purchased a second rug. Bruce was very helpful and accommodating. It was an excellent experience!!" ~ Tracy H.

- "Bruce is amazing. I walked in not knowing much about rugs. He explained the various qualities of oriental and persian rugs and I was able to make an educated purchase. Now I have a beautiful Persian rug for my home that will last generations to come" ~ Kevin K.

- "Purchasing our new rug from Shabahang Rugs in Waukesha was a great experience. They have a large selection of beautiful high quality rugs, and Bruce and his staff are all knowledgeable, friendly, and provide exceptional customer service. They made our purchase easy and educational, helping us find a rug that was within our budget and perfect for our home" ~ Deb B.

- "Great. Bruce is very professional and personable. Nice to work with" ~ Russell C.

- "Where do I even begin?! I am currently a proud owner of six rugs from Shabahang Rugs in Waukesha and will only be going back to Shabahang through our design projects. I am partial to the Brookfield location and like to work with Bruce because I can go to him in my various projects with inspiration pictures and a budget for the project and he can instantly show me a variety of rugs that suit exactly what I'm looking for. Before you go online, to department stores or big box retailers, I urge you to please browse Shabahang. Even if you need to bump your budget just a tad, the heirloom quality and craftsmanship will not disappoint. Can't wait to pop in for the next project!" ~ Missy L.

- "Great advice and information during the sale. Excellent service after the sale" ~ Jeanne K.

- "My wife and I found 3 absolutely beautiful hand knotted rugs at a very reasonable price. Bruce really took good care of us with excellent customer service. Its so nice to find a place that really enjoys working with their customers. We are so happy! Thank you Bruce and Family. We will definitely refer customers to you and will be back when we need more" ~ Bill L.

- "Great advice and information during the sale. Excellent service after the sale" ~ Jack S.

- "You will fall in love with the amazing rugs in this store. I was able to take rugs home to decide which ones to buy, which really helps with a big purchase such as this. To see the rugs in your own setting and lighting conditions enables you to buy the best rug for your home with no sales pressure. Shabahang & Sons offers top-notch service, and rug cleaning and repairs" ~ Jennifer K.

- "I have known the Shabahang family for many years. They have been in the rug business for generations. They know rugs and they also know how to treat their customers. If you are looking for a beautiful new rugs for your home then they are the most knowledgable and honest dealers. Go check them out" ~ Arash S.

- "I have purchased two beautiful rugs from Shabahang Rugs in Waukesha, as well as their enzyme wash on the large 9x12. In every transaction with them, they have always been a pleasure to deal with. Bruce is always honest and works with any budget, to give you his best possible price. After their enzyme wash, my three year old Tibetan looks, and feels brand new. They certainly know how to preserve your investment. I can't thank them enough for their professionalism and expertise. If you are looking for a rug, or better yet, a statement piece, don't sell yourself short and settle for something, "manufactured," for a big box store. Trust Shabahang, and go get yourself a beautiful, hand made peice of art, that will outlast you and your children's children. Cheers, Bruce and family. I greatly look forward to my next purchase" ~ Jess J.

- "We have purchased six rugs from Shabahang, first through Ben and now with Bruce. Both are very personable and helpful. The rugs are beautiful and make a great addition to our home" ~ Virginia D.

- "We just stopped in to look, but ended up finding a beautiful rug in our price range. The quality of these handmade beauties is amazing - you can see and feel the difference compared to the mass-produced machine-loomed rugs at other stores and online.The staff were wonderful and patient, showing us many different patterns. We brought our new rug home...but it just wasn’t right in the space. We brought it back, and exchanged it for a perfect rug, simple and quick! We are so happy with our purchase, and know we will appreciate it for years to come! Thanks Shabahang!!" ~ Melissa M.

- "We recently bought a beautiful rug for our living room from Shabahang Rug Gallery in Waukesha. We are thrilled with the quality of the rug and the way it has transformed the room. It was wonderful to work with Bruce and his staff in finding just the perfect style and color. They brought several rugs to our home for us to see in place before making a decision (with no obligation to buy). The customer service we received was beyond any expectations we could have had. We highly recommend Shabahang & Sons. Tell Bruce I sent you.

- "Best selection of quality rugs in the area hands down. Not to mention, their customer service is incredible. We bought our first rug from them 10 years ago and bought an additional a few months back...we are incredibly happy with our purchases. All of the rugs are beautiful additions of art to our home. This last experience was great. They actually brought several rugs to our house the same day we visited them...so we could see what they looked like in the space...we ended up buying 2....and ready for the party we were having later that day. The guys even helped moving furniture. It was above and beyond service experience. We’ve been to other rug stores and the quality and price of Shabahang is just the best. Highly recommend!!!!" ~ Libb D.

- "I have a wool runner in my kitchen which gets a lot of hard use. I've taken it to other carpet cleaners with so-so results. Finally took it to Shabahang and they recommended the enzyme cleaning. It's more expensive than regular cleaning but WOW! My runner looks like new! Very nice people and their showroom is full of gorgeous rugs!" ~ Judy B.

- "Great rugs and Great family! Awesome selection!" ~ Procopios L.

- "Beautiful selection of rugs and the nicest and most knowledgeable people in the business. Their rugs are masterpieces and true works of art. If you live in Madison and want a beautiful rug for your home, go visit this store" ~ Mindy T.

- "Shabahang Rugs in Waukesha did an outstanding job of cleaning and repairing an oriental rug that we recently inherited. It looks brand new, the pet odor and stains are completely gone. We will proudly display/use this heirloom in our home!" ~ Paula K.

- "Walked in on a while to look at rugs for our new lake house.. Bruce met us at door and was so friendly and welcoming (even though we told him we were just looking). He spent several minutes explaining the rugs and then had some helpers start pulling rugs down for us to look at. Awesome customer service and attention to our likes/dislikes. Found the perfect rug! Very happy customers and will certainly return for another rug if needed!" ~ Teresa P.

- "Had our Karastan rugs cleaned and repaired after many years of neglect. They were very professional and confident that they could restore some life back to our neglected rugs and they delivered! The cleaning and work was flawless. Bruce and staff were very professional with a strong customer focus. Definitely recommend their service. And the have a fantastic selection of rugs as well. Highly recommended ~ Lee F.

- "I recently purchased a beautiful Kazak rug from Bruce Shabahang. He is an extremely knowledgeable proprietor, his store is kept spotless and has an impressive selection of rugs of various styles. And last, but not least, he sold me the rug at a very fair price" ~ Rich L.

- "Shabahang Rugs has made my home like a castle. Phenomenal rugs, great service, AMAZING PRICES" ~ Steve N.

- "I needed a rug for a small space of unusual dimensions. Bruce was very thorough making sure we got it right. Found the right rug with surprising ease. A great experience" ~ Martin D.

- "Shabahang Rugs in Waukesha did a wonderful job cleaning my rug. 5 start all the way, highly recommend this place, best price and service" ~ Mo K.

- "Always great working with them. Professional and friend" ~ William P.

- "Once again this store has it all. Needed a stairway rug with specific colors that assumed would be difficult to find. Guess what they had it !!! What a perfect find !!! Thank you Mr. Bruce" ~ Bobby K.

- "I bought my dream Gabeh 8 X 10 rug from Shabahang Rugs in Waukesha. The Gabeh Rug has truly enhanced my ambiance and I am going to definitely get another one for my dinning room! Bruce was truly awesome, provided AMAZING customer service and gave me an amazing price for my purchase. I highly recommend shopping at this beautiful Gallery" ~ Shane M.

- "We highly recommend!" ~ Kelly C.

- "I love this gallery, I purchased a contemporary design rug to surprise my wife, for the first time in my and her life I made it! She was surprised, price was affordable too and in contrast to other rug stores, he worked with me about the price. He’s a super nice guy. I should add that they are professional in cleaning, as well. I was disappointed about one of my loved rugs after my dog ... ! After cleaning, it turned back to its pristine condition.  I highly recommend just stop in and enjoy from the gallery and the nice atmosphere" ~ Milad H.

- "I was tired of buying cheap imitation rugs so I thought I would stop in. Bruce Shabahang was very helpful and I found the perfect rug. Great Experience" ~ Daniel B.

- "Shopping at Shabahang Rug Gallery in Waukesha was an amazing experience. They have a great selection to chose from and I was able to find the perfect rug for my dinning room. Bruce was extremely helpful and knowledgeable and it was really fun working with him for our project. I highly recommend shopping at Shabahang Rug Gallery in Waukesha!" ~ Ali J.

- "I had the pleasure of buying a rug from Bruce this past month at Shabahang in Waukesha WI. Bruce exemplified true customer service from beginning to end. Bruce went through every stack of rugs one by one and took the time to explain everything about where the rug was created along with the difference from one region to another. Bruce encouraged me to take several rugs home to make sure it was perfect for our home. In the end, with Bruce’s assistance and expert guidance we chose the perfect rug at a fair price. We have had multiple complements on the beauty of the rug we chose and highly recommend that if you want to add a special oriental or Persian rug to your home than stop in and see Bruce at Shabahang in Waukesha. You won’t be disappointed but surprised at what true customer service is all about" ~ Dawn S.

- "The rugs are beautiful and very durable. We love them" ~ William R.

- "This was my first buying experience for any type of excellent quality rugs. The experience resulted in a sizable purchase of six high quality rugs for our home. The Shabahang team provided patience and full support while I reviewed dozens of rugs in the store. Inventory levels are impressive and the team delivered the rugs to our home. Bottom line I was very pleased with the service provided and the rugs purchased. I have recommend Shabahang to several friends and family members" ~ Jack Z.

- "Excellent communication, excellent knowledge of rugs and cleaning services along with it. They cleaned A rug of mine that was quite In a plunder that I got from somebody. Looks brand new and did a few repairs on it as well!! Would highly recommend them for all your rug needs!!!!" ~ Caylin C.

- "I have 8 rugs to clean. Bruce was very professional, courteous, reasonable and patient with me. He promised to remove stains and he did 110% job. All damaged parts were repaired and he provided top notch service!!! I recommend this location as the best for service!!!!" ~ Sergey B.

- "We didn't have any issues. They were hard working and polite" ~ Kitty M.

- "I am a repeat customer at the Waukesha location of Shabahang Rug Gallery. Bruce helped me select fabulous hand knotted carpets for all my wood floors. He is knowledgeable, professional, courteous and trustworthy. When I decided to move out of state, I returned to the Shabahang gallery to purchase rugs for my home in Mississippi. I wanted to avoid the difficult task of finding a trusted vendor in a new town. Bruce delivered the rugs with custom cut pads to my basement in Eagle, Wisconsin. They were rolled and ready for the move to my new home. I would highly recommend Bruce's services to anyone in need of beautiful, high quality carpets" ~ Ida G.

- "We had a rug in the family for Years that needed to be cleaned & fixed up a bit, and I wouldn’t have taken it anywhere else. The owner is So thorough & efficient & the prices were exactly what I’d expect to pay for the quality of work they offer. I definitely plan to return to purchase a new rug in the future, because their selection is also so wonderful! Very satisfied with this business, all around" ~ Jam F.

- "Shabahang did an excellent job of understanding my needs and concerns to match me with the right rugs for my rooms" ~ Bob F.

- "Great job. Knowledgeable, honest, appreciative. Best rug buying experience and repair/cleaning service I know of. Highly recommend!" ~ Robert R.

- "Excellent service. Very polite and helpful staff" ~ Tom G.

- "Excellent! They were professional and friendly. I've been buying carpets from them for 40 years now" ~ Barbara B.

- "Doing business with Shabahang Rug Gallery in Waukesha was an amazing experience. Bruce was extremely helpful and knowledgeable and it was really nice getting to know him. They do an excellent job on cleaning and took all the stains out from my rug in a way that it looked like a new rug after doing the job! I highly recommend shopping and rug cleaning at Shabahang Rug Gallery in Waukesha!" ~ Alan J.

- "I bought an awesome rug from Bruce at Shabahang Rugs in Waukesha. They have amazing selection of rugs to choose from, awesome prices and offer 5 star service. I will definitely be back for my next purchase" ~ John B.

- "I think he is outstanding! Easy to work with, very friendly, impeccable show room, and absolutely affordable for the quality of rugs" ~ Luke C.

Source: Google Reviews

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